President
Jérôme Degouey
Jérôme Dégouey is President of Val d’Isère Agence. Born and bred in the mountains, he is a renowned expert in the local market and highly committed to his customers.
Val d’Isère Agence
Discover the team
Our employees
Val d’Isère Agence
Every year, Val d’Isère Agence hosts more than 30,000 customers across over 500 properties. Our agency has become the undisputed leader of the Val d’Isère property market since it was firstfounded in 1956. Throughout the seasons, our team carefully curates a selection of apartments and chalets tailored to your preferences and budget.
A specialist adviser is on hand to inform, guide and support you from the start to end of your stay. Each of our 35 employees is based in Val d’Isère or its environs. They are all experts in the ski resort here and know (almost) everything there is to know about property. This is one of our key commitments. Every department, whether its sales and commercial rentals or management, property management and accounting, has a manager with at least 15 years of company service.
Front Desk Receptionist
Maria Tatar
Maria is in charge of answering the phone and welcoming customers to the agency. She transfers calls to the in-house departments and also manages keys for a range of service providers.
Head of Sales
Sandra Morel
Sandra has been with the agency for 23 years and as the Head of Sales, she is meticulous, passionate and knows just how to help you find your ideal property.
Sales Negotiator
Octavie Thoreaux
At the agency for eight years, she is part of the sales team. With her natural discretion and in-depth knowledge of the ski resort, she will help you find your perfect property match.
Sales Negotiator
Marc Willaume
Marc has been at the agency for almost two years now and is one of four negotiators in the Sales team. Both meticulous and attentive, he’ll bring added value to your property search.
Sales Negotiator
Anne-Gaëlle Donnard
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Head of the Rentals department
Sabine Bargy
She has worked at the agency since 1999. Sabine is tasked with filling up the booking calendar, keeping the apartments looking pristine, and ensuring all the guest services run smoothly.
Rental Adviser
Céline Puget
An agency employee since 2006, she handles a percentage of our booking requests. Sales representative for the agency with tour operators and socio-professionals at the ski resort.
Rental Adviser
Xavier Wambergue
Xavier is responsible for rentals during the winter period, while the rest of the year he works on projects related to improving the rental service in close cooperation with the head of e-commerce.
Rental Adviser
Séverine Ravoire
At the agency since 1999, this mountain lover from the Savoie region is entrusted with one of our main gateways, ski pass management and all seasonal rental requests.
Rental Management Officer
Marie-Cécile Guignard
In her post since 2002, she is in charge of travel groups, the effective management of our key inventory, rental apartments and, more particularly, seasonal apartments.
Rental Management Officer
Julien Huret
Julien has been with the agency since 2020 and is tasked with organising repairs, ensuring follow-up with the owners, as well as fostering relationships with service providers.
Rental Management Officer
Marine Philippon
Marine is in charge of managing apartments in La Daille, from welcoming customers in winter to managing keys and working alongside service providers.
Rentals Manager
Sophie Marniquet
Providing additional help during the winter season, Sophie assists the rental team with welcoming and supporting customers and also handles check-ins and check-outs.
Housekeeper
Emilie San Juan
This role was developed a year ago and is entirely dedicated to managing linen and cleaning accounts: Emilie fosters relationships with cleaning service providers, makes sure apartments are spick and span and meets each owners’ requirements.
Head of the 6ème Étoile Concierge Service
Zara Warttig
In her role since 2017, Zara manages the 6ème Étoile Concierge Service. She offers and organises services and activities for your mountain holiday to ensure you have a comfortable stay.
Head of Apartment Building Management
Patrice Pelissier
Oversees the building management department and upkeep of the green spaces in the complex, manages a number of apartment buildings; organises and attends general meetings, and acts as contact person for Co-ownership Management Committee members.
Apartment Building Manager
Sandra Bocquet
Assists with property management and the management/overseeing of lift and heating contracts. Mentors assistants in apartment building management. Responsible for a number of apartment buildings, organises and attends general meetings.
Apartment Building Manager
Véronique Pesenti-Gros
Manages litigation cases and administrative and civil proceedings, recovers charges, acts as main point of contact for lawyers, and mentors assistants in apartment building management.
Apartment Building Manager
Justine Chigot
Responsible for all co-owned properties in La Daille, she arranges and attends general meetings, organises snow clearing and sports facilities and also manages insurance contracts across this complex.
Apartment Building Secretary
Solange Savoy
She takes care of sending AGM invitations and minutes, receives the proxy forms and postal votes for the AGM, and is the main contact person for notaries when there are changes of apartment.
Apartment Building Assistant
Ann-Hilde Nadeau-Torsteinsen
She plays a pivotal role in the Property Management department, responsible for routing phone calls and emails and acting as the key contact person for the VIV complex as well as managing keys and transmitters (companies, owners and maintenance staff).
Apartment Building Assistant
Severine Argenta
She is the main contact person for notaries in the transfer of communal areas and for surveyors, and she also ensures compliance monitoring with co-ownership by-laws.
Apartment Building Assistant
Camille Lenik
She is in charge of the account and case tracking with the Mayor of Val d’Isère. She also manages a number of small apartment buildings, which involves organising and attending AGMs and acting the main contact person for Co-ownership Management Committee members.
Apartment Building Assistant
Estelle Duigou
She looks after signage across the complex and follows up on a range of breakdowns: heating, lifts, digital door codes, TV, (telephone lines (caretakers, CCTV, WiFi in residences, etc.) and is responsible for a number of small apartment buildings.
Apartment Building Assistant
Laurence McKenzie
Primarily tasked with creating the AGM rotas, she is also responsible for a number of small apartment buildings, organising and attending its AGMs and managing yearly rentals.
Apartment Building Assistant
Laura Pierre
Laura is in charge of managing all damage claims, excluding the Val d’Isère Village and La Daille complexes, and glass breakage. She is the main point of contact for insurers for managing claims and adjusters.
Technical Manager
Tristan Velter
He is supervisor for maintenance and repair work across the complex, covering the shell of buildings and leaks from the outside of buildings. He is also the main contact person for architects and companies and responsible for mechanical and manual snow clearing across the complex (except for La Daille).
Technician
Sunnil Peyron
He is in charge of repairs and maintenance for buildings and the agency more generally. He is also tasked with clearing snow.
Head of the Accounting department
Isabelle Thevenin
At the agency since 2001, she is responsible for closing co-ownership accounts and budgets as well as requests for payment. Ensures the buildings managed by our Property Management team are in sound financial health.
Accountant
Delphine Michaille
Delphine not only oversees accounting for service providers and our 6ème Étoile Concierge Service, but she also supports the Head of Accounting with her co-ownership tasks.
Accountant
Corinne Voguet
Corinne is in charge of the Val d’Isère Agence accounts and supports the Head of Accounting with her rental and co-ownership tasks.
Accountant
Marie Claire Gely
Marie Claire mainly handles supplier invoicing and accounting for all 140 apartment buildings managed by Val d’Isère Agence.
Accountant
Alicia Dehnein
Alicia supervises “holiday rental” account management, is in charge of recovering co-ownership fees, and prepares requests for payments.
Head of E-Commerce
Vinciane Ramet
She handles the company’s online sales strategyand digital communication, optimises the user experience, and analyses data.
Videographer
Julien Perret
Videographer/drone pilot Julien designs, creates and edits videos for the agency and uses his well-honed shooting, lighting and editing techniques to create punchy video content.
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